Unable to connect to your smart plug wifi Lastly, depending on your router, you may try moving the plug further away to make sure that it is not attempting to communicate with your network via the 5GHz network. Check Whether Your Plug Has Received Power Your plug needs to be turned on and ready to connect to a Wi-Fi network for the connection process to work. You Troubleshooting Unresponsive Smart Plugs. Move your Alexa device at least 6 ft (2 m) away from your router. - Arlo Secure 4. I've recently just upgraded my wifi router to a TP-Link wifi 6 system. #7: Place it close enough to the router. 4GHz band before starting the app, or perhaps try using the app over a data connection instead of wifi to see if it's a local problem. If your Kasa smart plug is unable to connect to Wi-Fi, double-check that you have entered Problem Your Wyze Plug is unable to be set up. Smart Home Community > All Threads > EP40 "Unable to connect to your smart outdoor plug wifi" < All Threads. Name the Kasa Smart Plug something recognizable. It is usually stuck here around 20-30 minutes until the "Unable to connect to your WiFi" screen shows up. Ensure Right now I have multiple switches all of which are giving me a "unable to connect to your smart switch wi-fi" error in the Kasa app. Step 1 Make sure you selected the right model number for your smart device and powered on it. 2. You can launch the Deco app, tap Network/More->Wi-Fi Settings page, and then turn off the 5G Wi-Fi network. I can’t set up the plugs. Resetting the plug usually helps to rid any unseen bug obstructing the Wi-Fi connection. Thank goodness for this thread! I managed to get my Geeni smart switch connected. You may also consider seeing if the device will connect via your guest network or IoT Once the device enters quick pairing mode, it will wait for WiFi SSID and password to be sent to it on 2. The WiFi network of the plug appears in the WiFi options - upon selecting the Kasa app I currently have 20 plugs connected to my WiFi (eero mesh) via the Kasa app, all working fine. 4 GHz Wi-Fi network as your compatible matter controller (such as a compatible Echo device). I've just been round the whole house reseting all my smarthome switches to the new Wifi on 2. Ensure that your Wi-Fi is using WPA3/WPA2 since WPA3 only will lead to setup failure. 4GHz wifi Open Meross app Click “+” “Searching for local device” msg on top will get timed out and followed by “No local device found” msg (this is normal for this workaround) 1. Set up your smart plug. Outdoor Dimmer Smart Plug won't connect. Why would unplugging the smart plug make it now unable to connect to the network that it was connected to just 2 minutes before? Unable to Connect to Wi-Fi: If you’re having trouble connecting your Globe Smart Plug to your Wi-Fi network, make sure to: Check that your Wi-Fi network is operating correctly. During the time of 'connecting' my phone was about 300mm away from it, plus it did actually does connect to the plug's WiFi (TP Though the Smart Outlet doesn’t display your Wi-Fi network signal strength, the connection may keep failing if the Wi-Fi signal strength is weak. The App can’t find the smart devices with Bluetooth. Log in to your router's management page to check if you had configured Firewall, enabled Mac Filtering, or set up any Access Control functions on your router, which might block your smart device. 4. That's why it is important that your smartphone should connect to a 2. 4GHz Wi-Fi network. However cannot get any of my smart plugs to connect. If the light is blinking orange, try Some devices with older drivers or software may be unable to connect to a network with an eero 6 or eero Pro 6. These will make your life a whole lot easier, and you Your HBN smart plug needs power to connect to Wi-Fi. send any and all smart devices such as light bulbs plugs etc will be unable to communicate with other devices or controller hub or your phone or tablet apps responsible for their set up and or To set up the smart plug and connect it to the wireless network, follow these steps: Install the KASA app on your phone. I recently installed 4 HS200 and 2 HS210 smart switches with no problems. Yesterday, I had to retire my old wireless router and put a new one into service. I press the next button and it asks me to check if the light is flashing Orange and Blue. Most modems provided by internet services are gateways, combining both functions, rather than just plain modems. Update the Firmware. I have 3 kasa controlled wi-fi plug mini's, t Kasa APP requires phone to connect to router Wi-Fi first before add a device, then follow the app instruction to add smart device. Troubleshooting tips: 1. Use a long extension cord to plug in your smart plug at the end of your wifi range. 4 GHz Wi-Fi network that you are entering at the “Select your network” step and that you’re entering the SSID (Wi-Fi name) correctly. Glad to know you have solved the problem and thanks for sharing solution and finding here. 4Ghz hub. I have an HS100 Kasa Smart Plug (UK version), ver 4. 4Ghz network on various different apps. If you’re having trouble The most likely cause of not being able to connect to the wifi with your smart plugs is the app that you’re using, and your phone’s settings. If you’re having trouble connecting your Kasa Smart Plug to your home network, the first step is to check that your Wi-Fi settings are correct. 5. The iPhone showed the connection in progress with the circling indicator. As far as I know the setup should be always in Kasa APP when user selects the HomeKit Kasa Plug model in the setup process, and should not send request to a hub. TP-Link is one of the smartest brands out there that makes communication equipment. 1 hardware which I am trying to get connected to my WiFi. 4 GHz Wi-Fi network to add your smart device. Test your Wi-Fi network by connecting to another device (phone, tablet, or laptop) and accessing the internet. Connect your active phone to this Hotspot. On your Alexa app, remove the Smart Plug and then try adding it again as a new Experiencing difficulties when connecting your Kasa smart plug to your Wi-Fi network can be frustrating. If you’re unable to get your HBN smart plug to connect to Wi-Fi, check if it is plugged into a working power outlet. If any problems, try re-upping the Echo Dot’s Wi-Fi connection and re-saving your Wi-Fi password(s) to Amazon and re-setting the smart plug. The only one I'm struggling with is eWelink. 1) Clearing App Cache and Data. Power cycle your network devices to improve your network signal, and try reconnecting the plug. None of which worked. How Do I Change the Wi-Fi On My Gosund Smart Plug? You can change the Wi-Fi on your Gosund smart plug by performing a factory reset on the plug and then setting it up again and connecting to the new Wi-Fi. Power Cycle Your Wi-Fi Router If you’re still unable to connect the plug to your home Wi-Fi after trying all the troubleshooting steps above, reset the plug and try again. Matter Wi-Fi devices must connect on the same 2. . Another reason you may have problems connecting your Sengled Plug to Wi-Fi is if your router is set to the 5GHz network bandwidth. 4GHz radio band. If the Meross App on your phone or the smart plug’s firmware is outdated, it might result in some malfunctions, such as connectivity issues. 9. 4Ghz WiFi. 0 To connect your Arlo SmartHub or Base Station to the Internet and add it to your Arlo system: Launch the Arlo Secure App. The Kasa app will open a page called will ask you, ‘Look at your Smart Plug. Take your smart plug to the end of the range. 3. Step 5: Check if your router has a firewall. 4 GHz WiFi after a while but it gets stuck at the "Connecting Smart Plug to Your Home Network" screen. Common devices that will experience this include those with certain drivers see below: Though your Wifi 6 network will be up and running, a device meeting this criteria will not be able to detect or join the network. Hi, i am trying to add a new smart plug mini (slim kp105) to kasa app but i cannot do so. This adjustment may improve compatibility and resolve connectivity issues. So, if the smart plug isn’t connecting, you might have plugged it into a faulty power outlet. 0GHz channel can also prove to be beneficial when you’re unable to connect the plug to Wi-Fi. The signal strength of your home Wi-Fi network is a bit weak, move the smart device closer to your router for a try. Verify that you’re entering the correct Wi-Fi password. Incompatible Wi-Fi Networks. ; Tap on the + icon > Add a Device > click on the Smart Plug > select the icon according to the model number. Hello @jiml1969 . If you are still unable to connect to the WiFi network, you might want to try turning off the 5G on the WiFi router you are using If you’re still unable to get your Meross Smart Plug to connect to Wi-Fi, your app or the plug’s firmware might be the culprit. After a few minutes I go the iPhone message that it was "Unable to Connecat to the Smart Plug Wi-Fi. Suddenly started giving issues. Knowledge Base Log In Register Register When I try to setup these HS200 switches, I get this trouble shoot page "Unable to Connect to your smrt switch wi-fi", with 4 suggestions on how to fix the problem, which none seem to fix the problem. Any sugg If neither steps work, try resetting your Alexa device and smart home device. If everything looks good, but you’re still unable to connect to Wi-Fi, see the next troubleshooting step. " I tried again as suggested. Connect your device to the guest network for a try. If you are unable to find your home Wi-Fi network, please refer to the following suggestions. 4GHz. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. connect to the TPLink* wifi from the plug. However, I cannot get lumia stream to see and add the device to my connections. Make sure you’ve “saved your Wi-Fi passwords to Amazon” and use the Echo Dot as the “helper device” and go from there. If it has, disable it as the firewall may prevent your smart plug from connecting to the network. Change the wireless security type on the Deco app. 809 0 HS200 Won't Connect. Wait for the light to appear - orange - green - orange. But ultimately, this plug had the same issue as the other 2 before it - it says unable to connect to WiFi network. Unable to connect to the Wi-Fi With this option enabled, your smart device may switch back to your saved Wi-Fi or data connections while you are performing the setup on your Wemo - causing the setup to fail. I have 5 basic switches, 1 Here are some potential reasons why your plug may fail to connect: Incorrect Wi-Fi Band: The Kasa plug requires a 2. Then go to mobile Hotspot. 4 GHz frequency band, disable any VPN on your mobile device, and be sure you are within your Wi-Fi range. To do this, disconnect the smart plug from the power outlet. Tried all suggestions provided like factory reset, trying to setup from another device, reinstalling kasa app etc. Case 2: Unable to Find Your Home Wi-Fi Network. Tap Base Station/Hub. During the time of 'connecting' my phone was about 300mm away from it, plus it did actually does connect to the plug's WiFi (TP The subreddit for all things TP-Link and Kasa Smart, including Wi-Fi routers, network switches, smart plugs, smart bulbs, smart light switches, cameras, and more! Members Online • endlesslies. Connect your smart plug to the same WiFi network as your Echo speakers. have split channels with different ssid's, but this new plug socket is only showing the same name but I know they are split Channels there. I currently have 20 plugs connected to my WiFi (eero m unable to Connect to your Smart Plug Wi-Fi This thread has been locked for further replies. If the device connects and you see this screen, skip to Decora Smart Wi-Fi device will not connect to the Wi-Fi Network or Leviton Cloud. 4Ghz only. Therefore, your smartphone must connect to the same 2. This should solve any possible connectivity problems. But, no lunch is for free. 4 GHz bandwidth. Now that you are at the edge of your internet’s range, you can connect your smart plug to your phone. The smart plug connects via Wifi on the 2. Using an iPhone, location services and local network is ON. Make sure your smart plug is within range of your router and that it has a solid green LED light indicating a Wi-Fi connection. I tried both the 2. ; Sign in or create an account on this app. I unplugged to reset the smart If so, it's connected to your wifi and it's an app/cloud/account problem - don't reset it anymore. Restart your router and try again. It was working fine till one month back. Plug the phone in to keep it charged. 2518 1 On the Plug HOLD down the button for 5s (flashes fast) Then again on the Plug HOLD down the button for 5s (Flashes slow ) this is AP mode, which generates a Wi-Fi hub. To connect the smart plug, your router needs an active internet connection. Troubleshooting Solutions. I placed the phone about 10" from the smart plug and hit next. 6. Your current smart plug may be faulty. Note: You must connect the SmartHub When trying to link HS220 to Wi-Fi, always get "Unable to Connect to Your Smart Dimmer Wi-Fi". Use phone B to create wifi hotspot Can anyone help me in getting lumia stream to connect to Kasa Smart WiFi Plug Mini by TP-Link (this device is listed as compatible with lumia). 4Ghz and 5Ghz home networks to be sure. If you’re having trouble Here are some troubleshooting tips to help with some connection issues your TP Link Kasa Smart Plug may have: Try unplugging the plug for 10 seconds and plug it in again after to reset the plug. The WiFi network of the plug appears in the WiFi options - upon selecting the Kasa app Smart Home Community > Kasa Smart Plugs > EP40 "Unable to connect to your smart outdoor plug wifi" < Kasa Smart Plugs. I have successfully connected other devices If everything looks good, but your Smart Plug won’t connect to Wi-Fi, continue to the next step. Before setting up your Wemo, it is recommended that you disable this feature. Like most Wi-Fi Smart Plugs, the Enbrighten Smart Plug requires a 2. Wrapping Up. I have Plusnet Hub 2 set up yesterday. If your device is next to your router, it may not work. It says it is connected and go back to Kasa. Corporate Connect your phone or tablet to the Kasa Smart Plug’s WiFi network and enter your WiFi network password to connect the Kasa Smart Plug to your home WiFi network. You can start a new thread to share your ideas or ask questions. " It tries to connect and says "Unable to Connect to Your Smart Plug Wi-Fi. Restart your smart plug. Leave it off for about 10-15 seconds. Connect the SmartHub or Base Station to your Wi-Fi router using an Ethernet cable. 4GHz and 5GHz) check and ensure it’s set to the supported network. But no need to worry, as this issue can be fixed fairly easily. plug it in. Connect your iPhone/iPad to 2. 4 GHz Wi-Fi network and disable your VPN, if any. 11. In the app select Plus to add device; Select Socket Wi-Fi; Enter the your WIFI password; Then switch to AP mode from EZ Mode (default) - top right corner of the app screen If that’s the case, it’s possible that your smart plug can’t connect to your WiFi. How to Fix TP-Link Smart Plug Won’t Connect To Wi-Fi? Check Your Wi-Fi settings Alternatively, set up two different networks on the router. I've got all my wireless devices communicating with the new router--except for my Kasa smart plugs. Step 4 Turn your phone's or tablet's Bluetooth off and back on, Unable to Add Accessory: WiFi connectivity Message . Also, if your Wi-Fi password contains some special symbols, try resetting it and setting a Make sure your smart plug is Alexa-compatible. I needed two phones to do it. Even after manually switching my phone to Your Phone Is Not on the Smart Plug’s Network. Note: Most devices that work with the Smart Life app only support the 2. I have five EP10 plugs and one outdoor plug. Once you are connected, go through all of the setup steps. So, try moving your router closer to your outlet to boost signal strength, and then try to connect again to see if everything goes well. They are known all over the world for some pretty durable and affordable modems, routers, and other equipment such as Wi-Fi switches, connectors, and smart plugs out there. Check Your Wi-Fi Network Settings. Then turn it on. And the old plug shows a constant red light button. Discussion about Smart Life / Tuya Smart Home automation apps and devices. Contact Customer Support: Additionally, they may be able to provide more detailed instructions on how to configure your router or device to allow the Kasa Smart Plug to connect to your home network. 4 GHz Band. The key is that this will lead to Homekit setup failure for sure since HomeKit requires iPhone to connect to the same Wi The message 'connecting to smart plug' was displayed for about a minute, before it reverted to 'unable to connect to your smart plug wifi' along with all the trouble shooting list as stated above. 'no Internet connection' could be due to your phone accidentally connect to smart XX SSID at that time, please switch phone to Wi-Fi of router ( turn off mobile data ) and try again. If you Discussion about Smart Life / Tuya Smart Home automation apps and devices. I am so facing the same issue with my HS105 smart plug. " Now try to connect the plug to your home Wi-Fi network. Saving Your Wi-Fi Passwords to Amazon FAQs Reset your smart device Connect your cell phone to the IoT hub (if your router has such feature) or your 2. And also linking them to Google Assistant / Amazon Alexa. Select your device. How do I change the Wi-Fi on my Teckin Smart Plug? To change the Wi-Fi on your Teckin Smart Plug, plug the device into an outlet and ensure that it has received power. 13208 7 And your Geeni smart plug won’t connect to your home Wi-Fi if you’re entering an incorrect password. The app will lead you through the rest of the connection. KP400 can't connect to my home wifi. Update your Hue Bridge Firmware. Light is blinking orange/green, Wi-Fi changed to TP-Link, but never connects. I have successfully connected the device on my network and can control it via mobile app. You can also restart your router or modem if the Wi-Fi signal is weak or unstable. If every Hue Bridge light is lit but the app says “Unable to Connect,” you likely need a firmware update. 77 0 UNABLE TO CONNECT TO YOUR SMART PLUG WI-FI. Here are some common issues you might encounter and how to resolve them swiftly: 1. I can get as far as selecting my Wifi network after multiple tries, but it won't ever connect. Such devices as Wi-Fi plugs/sockets, switches, light-bulbs etc that do not require a hub that work with Smart Life/Tuya. This phone will need to stay on and mobile wifi set to not auto off. To restart your smart plug: Unplug the smart socket from the outlet. Typically, Gosund smart plug won’t connect to a 5 GHz Wi-Fi network. Try to connect the Tapo plug to another Wi-Fi network or your mobile device’s hotspot. 568 0 Unable I have an HS100 Kasa Smart Plug (UK version), ver 4. Check your Wi-Fi connection: Make sure your smartphone and the smart plug are connected to the same Wi-Fi network. Now it doesn’t connect to WiFi. The older wide Wemo smart plugs were super I can't get my new KP400 dual smart plug to connect with my Eero mesh network. Find answers, ask questions, and Any version lower than this may be the reason you’re unable to connect your smart plug to the Wemo stage. How to factory reset the Tapo or Kasa smart plug. Ensure your home Wi-Fi network is a 2. Go to your app store and check if the Meross app requires an update. Go to the Alexa app. The message 'connecting to smart plug' was displayed for about a minute, before it reverted to 'unable to connect to your smart plug wifi' along with all the trouble shooting list as stated above. Ensure that the Smart Plug is within the Wi-Fi range. The WiFi LED on the HS100 device keeps blinking green and orange which should indicate that it never The Kasa app is open to the 2. The app will open Connect Your Smart Plug. EP40 "Unable to connect to your smart outdoor plug wifi" EP40 "Unable to connect to your smart outdoor plug wifi" This thread has been locked for further replies. Set up your devices. Once the plug is connected to the router, you can turn the 5. 1. I updated the plugs firmware cause there was an update when I decided to add my second plug. 78 0 About Us. This is going to be your 2. I changed Wi-Fi network name at home causing my smart plug to disconnect, but I'm unable to set it up again with the same "please connect your iPhone to your Wi-Fi network to continue setup" message. They all worked fine with my Sky router a couple of days ago. app is then goes on 'Connecting to smart plug'. Step 2 Power off, then on (or press the restart button) your smart device to restart it. 4GHz Wi-Fi network, the Tapo device does not support a 5GHz Wi-Fi Enter your Wi-Fi password and follow the onscreen instructions to add your device. May it be due to some software bugs or slow internet connection. As said before, the 2. I set them all up, and Similarly, temporarily turning off the 5. Restart your router and attempt to connect the Kasa smart plug to Wi-Fi again. 4Ghz WiFi, in order to send SSID and password to your smart home device. Now, connect your smart plug to the 2. I then tried to add 2 more HS200 switches, but I got the page "Unable to Connect to Your Smart Switch WiFi" with 4 suggestions such as "Try a Different Location" and "Restart Your Device" when trying to connect them. 4 GHz Wi-Fi network; it Why can't I connect the plug to my home Wi-Fi network? If you're having issues connecting to your home Wi-Fi network, here are some common solutions: Plug in the Indoor Smart Plug within wi-fi range; Open the Cync app; To begin setup, select Add Connect your Hue Bridge directly to it, even if you have an additional Wi-Fi router. Kasa Smart Wi-Fi Outdoor Plug KP400 has a phantom start time. During setup or after setup, if you see a blinking orange light, then it is due to your device being unable to connect to Wi-Fi. Over time, bugs and glitches can accumulate in the app that operates your smart plugs, leading to sluggish performance. Your smart plug is not connected to Wi-Fi or has a poor Wi-Fi signal. Select the “Add Device” button. ; Follow the on-screen instructions on the Kasa app to turn on the HS100, then wait for the Wi I plug in the switch and it flashes blue and orange. ADMIN MOD HS103: Unable to Connect to Your Wi-Fi Network . however New p304m uk smart plug strip can't connect to same WiFi. Once, your phone is successfully connected to the WiFi network, then try to connect the Smart Plug with the help of the Amazon Alexa app. 4485 5 EP40 "Unable to connect to your smart outdoor plug wifi" 1030 1 Unable to connect. @Carl . Connecting your Smart Plug to HomeKit: It may be simply a case where you need to connect your phone to the plug's wi-fi manually. Under the settings set the band to 2. If your smart plugs connect to the new router but become slow or unresponsive, there are more troubleshooting steps to improve responsiveness and control. Connect old phone to your home network. I currently have 20 plugs connected to my WiFi (eero mesh) via the Kasa app, all working fine. Step 6: If you have a tape device, try setting it up on a different phone. 4 GHz option. If your router has a dual-band (2. The ap[p says to go to my iPhone's settiongs and "join your Smart Plug's network. Put your smart plug where you Here are some common reasons why your Kasa smart plug may not be connecting to your Wi-Fi network: Incorrect Wi-Fi Credentials. Hit the Next button if that is blinking lights are correct. Power cycle your network equipment and then the plug, force your phone onto your 2. An outdated firmware may cause TP Link Smart Plug Won’t Connect To wi-fi. If you’re having difficulties connecting your TP-Link Tapo Smart Plug to Wi-Fi, keep reading to see how to And if it still not working then, and you have a second Kasa smart plug, try the second one. 4 GHz has the best range and is compatible with all the smart plugs. Double-check that you’re entering the correct password. I have reset by pressing and holding the reset button for 15 seconds, but the plug fails to connect. This plug was previously connected but has sat unused for the last few months. Confirm that Your Wi-Fi Network is set to a 2. 4GHz wifi network. If the mobile device does not connect to the Decora Smart Wi-Fi device at this step, please follow these troubleshooting step: If the wireless signal is too weak, your smart plug may not connect to Wi-Fi. Remove and Re-add the Smart Plug. When setting up these smart plugs, ensure that you use the 2. When go through t The image below shows a successful connection to the Decora Smart Wi-Fi device. All wifi devices and smart bulbs working once i turned off 5ghz. The most likely cause of not being able to connect to the wifi with your smart plugs is the app that you’re using, and your phone’s settings. , 3 different brands, tried 3 different apps, smartlife, aigosmart & wiz. To fix this, move your router closer to the smart plug to increase the network speed and signal. 4 GHz network, but many users try to connect using a 5 GHz band, which is not compatible. This should fix the offline issue. Ensure that your phone/tablet is connected to the same 2. Troubleshooting Confirm that your Wyze app is up to date. You Turn Off your router and then wait for 3 minutes, after that, you are all set to turn it ON. The Sengled Smart Plug doesn’t support the 5GHz but 2. Out of Range: The smart plug may . (phone shows connect to plug under wifi settings). Ensuring that your Bluetooth, wifi and your location settings are on is the first step to However, if you are facing any issues, like your plug being unable to connect with the Wi-Fi, here is what you will need to do. Is the Wi-Fi light blinking orange and green/blue?” 10. Ensure that your Kasa smart plug supports the Wi-Fi network frequency. That is, if your Kasa The smart plug won’t connect because you’re using an incompatible Wi-Fi network, your router settings prevent new device addition, or you have an active VPN or adblocker software on your mobile device. HS110 'unable to connect to your smart plug wi-fi' 818 0 Newly Bought Smart Plug doesn't Show WiFi SSID. Next, long-press the power button on your Teckin Plug for 5 to 10 seconds. If you are setting up HomeKit device, please connect your smartphone or tablet to a 2. Connecting to a 5GHz Network. Then, it puts me on the screen that says ""Unable to Connect to Your Smart Plug Wi-Fi" with 3 suggestions "Try a different Location," "Restart Your Device," and "Still Need Help?" I have tried both plugs in multiple outlets throughout my home, and I have tried being anywhere from 5-30ft away while it's trying to connect. Generally made by off brands but substantially cheaper then other home automation options. If not, switch to the correct network and try again. Step 3 Move your phone or tablet closer to the smart device. It can undoubtedly be annoying, but you won’t have to go through much hassle to address these errors. 0GHz channel back on, and you won’t have to worry about the connection again. 4GHz Wi-Fi network, the Tapo device does not support a 5GHz Wi-Fi HS103P2 "Unable to Connect to Your Smart Plug Wi-Fi" 2589 1 Unable to connect my smart plug to my college wifi. In the Kasa app it says connecting to smart plug and the animation goes on and then it fails with "Unable to Connect to your Smart Plug Wifi" The phone changes back to my 2. In this case, turn off the 5G Wi-Fi network temporarily when setting up the smart device will solve the Wi-Fi connection issue. I bought a 3-pack of HS103 smart plugs a couple of months ago. Tap Add New Device. You may check your device manual to see the supported Wi-Fi network Everytime I reset the smart plug, open the Google home app, the device is recognized, I see the "transferring matter keys" and so on, until it reached the "checking network connectivity" phase and fails with either "can't reach device" or "can't connect to device" (not quotes, phrasing may be different but same result). Continue the next troubleshooting tip if you’re still unable to get your smart plug connected to Wi-Fi. I confirm that the light is flashing orange and green, My phone states that the Kasa app is asking permission to connect to smart plug device, i say yes. The Connect your Smart Page instructs you to: ‘ Go to your iPhone settings and join your Wi-Fi Then I worked through the setup in the app, and it remembered the existing WiFi network. mhseg xedfh epqnk jifub jonq cksc woiux rnqt ohha igazb otxgz tvakkd nqdqi ddsedrf fhdsgo