Xbox account recovery You’ll need an account to play games and access other experiences on your Xbox console, Windows PC, and Xbox mobile app. Sign-in Helper. You could try contacting Xbox Support via this link: Contact us | Xbox Support. If you are unable to connect to this account, you can use another account or create a new account to run. If you don’t already have an account, you can create one for free. If you have 2 factor authentication, or if a hacker puts it on, you cannot use the account recovery form on their website. My little brother got an Xbox One for Christmas, and I created his account a bit before that. ; Tell us where you'd like us to send a security code (email or phone number). Find out how to get, print and store Recover your account. If you can't even get your account back by filling out the recovery form, then it may be very difficult to get your account back. Additional information on Game support can be found here: How do I get the right game support? My Xbox account’s registered email address has been compromised and changed, preventing me from signing in. Use an email address or Skype name instead. The only way to recover your Microsoft account is by filling out the recovery form. They will send you a security code (email or phone number). Reset or recover your lost Microsoft account password. But I'm not giving up on you, and any information about what you can still do will be listed. The standard account recovery process requires security verification information and account recovery form. Microsoft. I can't recover my account because my Microsoft account was associated with a phone line that I no longer have. If you find that all your details have been changed, you will need to complete the account recovery form here: Account recovery form. They logged me out saying there was suspicious activity so I have tried now for 4 days now to recover and I can’t it says it’s not approved and I have all my bank stuff on there and the games I’ve bought for my Xbox so I want all my money back if they aren’t going to recover my In terms of recovering your account. You'll be asked some questions to confirm it's Xbox Top Contributors: When it comes to account recovery/identity verification, the process is a bit rigid on purpose for security reasons and there's little anyone at support could do to help. A Microsoft agent provides links and instructions to verify mobile phone, fill out Find your account name from your Windows 10 PC or Xbox. Xbox account recovery Hi i have had my xbox for 7 years and lost all access to my gmail as I lost my phone which had everything on it is they anyway i can get my account recovered or is it gone for good , i know the email just cannot reset it as I don’t have the same number aswell as a forgotten password . https://account. Unfortunately I forgot his password, and for security reasons the Xbox signed him out and asked the password again I tried to recover the account (outlook. Enter your account invoice in the box under "We're here to help," click "Get Instructions," and then click "Contact Customer Support" below. Have you checked out this support article with content that may help you improve your chances of getting your account back: Help with the Microsoft account recovery form - Microsoft Support So I have tried to recover my XBOX/Microsoft account multiple different times now and requested an account review and every time it comes back as “Unfortunately our automated system has determined the information you provided was not sufficient for us to validate your account ownership” and then blocked the entire account. Change or reset your Windows password. 2. First, enter your Microsoft account. Skip to main content. Firstly, Microsoft will no longer recover accounts if you lost the password. There is no manual I have attempted to use the automated recovery form to attempt to recover the account to an alternative e-mail, but despite providing information such as post code where the account was setup, information about purchases (including billing details) made on the account, and various details associated with the account such as the gamertag and Click here and we’ll get you to the right game studio to help you. You'll be asked to provide the hardware ID of a console that you've used frequently. 9. Enter your Xbox Gamertag and Console ID then select Next. Hi Xbox Support, I’m reaching out because I’ve been unable to regain access to my Xbox account. Make sure you get the ID from a console you use a lot. i6010. For details, refer to the link Microsoft account recovery code - Microsoft Support. 3. I have the same question (0) Report abuse Report abuse. We can help you reset your password and security info. As the Original Xbox does not support an email and password combination for account sign-in, users are provided with a fake credit card number to enter on the Account Recovery page. 8. Notes: The recovery form supports up to two attempts in a 24-hour period and recognizes the most recent recovery form each time, so please fill in as much detailed and accurate information as possible. When resetting your password, you need to get a verification code via email or phone number to confirm the verification details you selected. Additional information on Game support can be found here: How do I get the right game support? So, I lost my Microsoft and my Xbox account. The email that's associated with my xbox live account no longer exists and I cant recover my password because theirs no phone number associated and email doesnt exist. I have a lot of purchases on my Xbox account that I really do not want to loose. Once you receive your security code, you'll be prompted to choose a new password and enter it twice. If you have been doing this account recovery form twice a day and the details you have been sharing are still not allowing you to access the account, then you can try to log into the helper tool. I lost my phone would mean that the community support and live support channel can't do more than what you can do for yourself with the account recovery process If you have forgotten your account login password, you need to reset your forgotten Microsoft account password by following the link Reset a forgotten Microsoft account password - Microsoft Support. I have multiple consoles where my account was signed into. Reset a forgotten Microsoft account password - Microsoft Support - Since you have already tried this, we recommend that you proceed to the next step. Additional information on Game support can be found here: How do I get the right game support? See all the tips for the account recovery form through this link: Help with the Microsoft account recovery form - Microsoft Support. I understand your feelings and mood. (not including xbox 360). Kindly review the article below for complete step-by-step instructions on how you could proceed. I am also still being charged for the services to the account and have no means of correcting xbox account recovery I had an old Xbox account with an outlook email that ended upon getting deleted for some reason which meant I couldn't reset my password or sign in. This allows the team to verify that you are the account owner. Reply I have the same question (0) Subscribe Help with the Microsoft account recovery form - How to recover my Xbox account II lost my account because my younger brother tried trading my Xbox account to this older guy he is was in the party with he was probably 18 19 I told him not to give the guy this code as he already had given him the email which I still have and the guy took the account but unlinking it from my moms email and I I understand that you are currently having issues recovering your Xbox account. this account was rly important to me as I had so much game progress on it and I rly want it back but every time I try to recover it the Ai system denies me and I'm desperate Click here and we’ll get you to the right game studio to help you. I followed all Account data is stored on highly encrypted servers, and few people can access these servers. Click on the Start button on the left side of your Taskbar, and select Settings. Select "Other Products" in "Products and Services", select "Manage Account Information" or other categories, and click "OK". On the other hand, if any community team member can directly access the user's Microsoft account data, it will be a huge information security crisis. After you enter the code, your account will be reopened, and your Xbox profile, along with all associated games, music, and video, will be available the next time you sign in to your console. com Filling in the account recovery form can take time: try the account Sign-in Helper tool first. I have been locked out due to too many attempts, to recover the account, I must use my console id. A user asks how to get his account back when it’s been locked due to suspicious activity. Accessing the account of someone who has died. Xbox Top Contributors: SwordofWhedon - Smwutches - - Daft Badger - Nathan Roberts (SN) Account Recovery/Migration In Minecraft, my Lunar Client automatically updated, which for some reason signed me out of my account that was not linked to Microsoft. Xbox Top Contributors: The first time my account recovery submission was denied it happened within 5 minutes of me sending the form off, which again was last Friday around 4:30pm eastern pacific time. However I no longer have access to that phone number neither do I have a recovery code as I set it up ages ago. You can find more information on how to complete the form here: Help with the Microsoft account recovery form - Microsoft Support. Note: You can only register with a personal MSA, a corporate account will not display correctly. some information. If you don't know this email address, you'll need to recover your Microsoft account using Microsoft's account recovery website first. After you submit the account recovery request, you will receive an email notification regarding the result within 24 hours. Sign in (Opens in a new tab) to get faster help, access self-service tools, and manage your support requests. Step 3: Check your account settings. xbox. ”. Because someone else had access to your account, we've reset some of your account settings. Head over to Accounts, then Email To recover your account please visit this page to be guided with the process: https://support. I don't need the email back plus it's been way longer than the 60 day period. After that point you would lose access to the game and would then need to repurchase it. When it comes to account recovery/identity verification, the process is a bit rigid on purpose for security reasons and there's little anyone at support could do to help. In terms of account recovery/authentication, your account data is stored on highly encrypted servers for security reasons, which results in a somewhat rigid process for account recovery A Microsoft account recovery code is a 25-digit code used to help you regain access to your account if you forget your password or if your account is compromised. If you have 2FA (Two-Factor authentication/Two-step verification) enabled on the account, the account recovery form doesn’t apply to this situation and it’s not possible to recover the account this way Xbox account recovery Xbox account recovery This thread is locked. I would like to explain to you first. Glad that we were able to give you the helpful steps with the recovery of Click here and we’ll get you to the right game studio to help you. I haven’t signed into that account in about six years I have the gamertag, email, and password but every time I try and sign into the account it signs me into the new one. Due to the privacy information restrictions of the Microsoft community, as a Microsoft forum agent, we do not have the resources and tools to directly handle users' Xbox account recovery issues. These are the questions you need to answer, even if it is not Go to Reset your password and enter your email address. If the information that you have provided is enough to recover the account, you will be sent a password reset link to your alternate email address. The Account recovery form will not be any help due to your account having two-factor authentication enabled. Go to Reset your password and enter your email address. Learn how to reset your password if you forgot it or can't access your account. For tips on how to complete this recovery form, please see this article: Help with the Microsoft account recovery form - Microsoft Support. Type of abuse Harassment is any behavior intended to disturb or upset a person or group of people. We recommend that you fill out this form Hi guys, i really need some help from an actual person please. I am signed into my account on a family members xbox but I have recently wanted to sign into my own xbox however I have long since forgot the password for my account. Since community members do not have access to a user's account, when a user needs to perform an account recovery, the standard process is to review the security verification xbox live account recovery i set up my xbox live account in 2005 and put many years into it, it was set up with an email address that was not a hotmail account but on a private email server, which was quite popular at the time, fast forward 20 years, i come to start using xbox live on PC and i have noo way of accessing my old live account or The Microsoft account recovery code is a 25-digit code to help you regain access to your account when you forget your password or your account is hacked. I'm sorry to hear that your account got compromised, I hope that you can still get it back. That way, we encourage you to try these tips to successfully recover your account by following the steps on our support articles. My account is locked and I cannot recover it. In addition, the account recovery form is linked to the original email address that I have 0 information about as I lost access to said account just under 10 years ago. i went onto my xbox and my account has had strange activity so i have to confirm that its me. To make it more difficult for someone to break into your account, change your sign-in preferences to turn off any alias that you don't want used for accessing your account. First of all, the Xbox serial number cannot be used to retrieve the Xbox Recover xbox account from permanently deleted email Hi, I have realized that my Xbox account was linked to an email address I have deleted many months ago. If you haven't set up two-factor authentication (2FA), you won't be able to reset your password using I am attempting to recover an old Xbox live profile I made on my 360 about 8 or 9 years ago. its myron gamer1. Need help setting up an Xbox profile or signing in to Xbox on your console, PC, or mobile device? This solution will help you sign in or create a new account. Did this resolve the issue? Learn how to create and use a 25-digit code to regain access to your Microsoft account if you forget your password or if your account is compromised. In this section, you need to open a personal Thank you for posting in Microsoft Xbox community. Learn how to reset or change your Microsoft account password. Hope this helps, Hello! As the title says, I was able to recover my account from a hacker. From your description, I After you submit the account recovery request, you will receive an email notification regarding the result within 24 hours. Email, phone, or Skype name Microsoft account security info & verification codes. Step 2: Change or reset your password. Forgot your password. Need more help? Can't sign in? If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. It can take up to 48 hours for the change to be implemented across all Microsoft services. Help with the Microsoft account recovery form - Microsoft Support. if anyone could help me i would much Connect to Xbox-enabled devices. Please let me know how this works out, Nathan Benefiting from your detailed description, I note that you wish to restore an Xbox account. I do not have access to the other email option anymore (since it was a school account, and I don't go to school anymore, which is very dumb). The community support staff can't actually help you recover your account directly, and we can't access your account If you’re also trying the account recovery form, then this may help: Help with the Microsoft account recovery form - Microsoft Support. You can use the image underneath to select the right options for support. 10. Go to Reset Password and enter your email address. I've filled it out and been rejected lots of times, I pass the initial screening but it always gets rejected on review and I don't know what else to do. . How can I change the email my The form will help you recover the account if you do not have access to the security proofs. All the Thank you for posting in Microsoft Xbox community. however i cannot access the email where the verification was sent to. This will allow the account recovery team to verify that you are the account owner. Once you submitted all the information for your affected Account recovery is processed by you - the account holder. It asked for a “Xbox live device id” so I put my new Xbox id number on the form or my Xbox one id since it asked for x Xbox one or 360? 4. One in California, and Recover your account. hu) but with all the information we have it was You can also contact your account's online support by clicking on the link below: Contact - Microsoft Support. Get help with a forgotten Microsoft account password. It doesn't matter what your agent asks you to answer. The community only provides technical support for the software, not account recovery, and for account data, unfortunately community members cannot access the server backend data for The Microsoft account (Windows Live ID) associated with your Xbox LIVE account is displayed Reset your password: If you know your Microsoft account but don't remember your password, you can reset it. Account data is stored on highly encrypted servers, and only a few people can access these servers. My other xbox account is currently blocked into “recovery mode” from switching from wifi to wired connection too much i guess? However i do not have the phone number for the verification or the card info for the recovery form to “prove owner of account. If you've forgotten your password and know the email address for your Microsoft account, you can reset your password online by verifying your identity using Xbox account recovery form help (Microsoft) Hi all, recently had my 13+ year account hacked and the only way I can get it back is through the Microsoft account recovery form. Additional information on Game support can be found here: How do I get the right game support? 2. The first time I tried the account recovery form, I got rejected. Glad that we were able to give you the helpful steps with the recovery of Xbox account recovery not working I bought an account with a game, played it for 2 years and somehow the xbox logged me out of the account when i moved it to a different location, it is set as home xbox but i cant acces the account in any way, i know the email and the gamertag but i have no idea what the password is, i treid the account Since you subscribed to Xbox Game Pass on your new email address, you are concerned that you will not be able to use the service and still have to pay for it. I can’t help much but I’ll try to. Both my Xbox and Minecraft accounts are connected to my Microsoft account, so it is fairly important to me. The login helper Click here and we’ll get you to the right game studio to help you. After you run the antivirus app, sign in to your account and change your password. The big issue is that when my brother and I made the account so many years ago, we made it with a random email that neither of us remember that went with the account. How can I recover my Xbox account if I no longer have access to the email associated with it and cannot provide the Xbox Live Device ID required for recovery? Subject: Unable to Access My Xbox Account – Old Email Unavailable and Xbox Live Device ID Missing. If possible, I hope you can continue to refer to the help of Microsoft's reply form and continue the recovery form based on your Xbox's . When you open the page, go to the "Help with games" section in order to find the right path to look for help. com and sign in. 6 years ago I accident it deleted my Xbox account and then created a different account with the same email. i have waited the 30 day time limit to fully recover my account twice now, and each time i have never recieved an email. Xbox. Last year Minecraft and Xbox announced that accounts were to be migrated to a Microsoft account to continue playing with the last call being in December of 2023. microsoft. You can find a forgotten Microsoft account email address by using the methods in this article. Kindly review the article below for complete step-by-step instructions how on how you could proceed. How to get a Microsoft account recovery code. As for the account data, unfortunately, community members cannot access the server's backend data to restore it. He put 2fa on my account, and I thought 16 years was gone. This account was not a Microsoft account and since Microsoft accounts are required to play After you submit the account recovery request, you will receive an email notification regarding the result within 24 hours. i have tried to do the account recovery forms so many times but its just refusuing me to change the email over. Two things, first you must know the account email You can try to recover your account by filling out the recovery form: Help with the Microsoft account recovery form - Microsoft Support And try contacting Microsoft Online Support (the Community limits the support team and we can't check the status of players' accounts). Additional information on Game support can be found here: How do I get the right game support? Basically I’m a bit stuck, my other Microsoft account (my main account), I’ve forgotten the password for it - however when I first set up that account I put 2FA on and that was set up using my old phone number. To reopen your Microsoft account: Go to account. For the methods below to work, you'll need to know the email address that's associated with your Xbox account. I hope that this helps you with the recovery of your account, JD. Go to the Manage how I sign in page of your Microsoft account Security dashboard by selecting the button below. Follow the steps to recover your Google Account or Gmail. The reason for denial was due to lack of email subject lines and addresses. I don't use the account that is locked to send email for personal For the Xbox section, select the Xbox console you're using, then fill in the Xbox Gamer ID and the associated Host/Device ID. Important Because changing your Microsoft account password is slightly different than resetting a forgotten password, this page does not cover the steps to reset your account password. Xbox console. Xbox Account Recovery Hi there, apparently microsoft / xbox support can’t help me. I have tried to reset my password using the options for an email and a text but it is not working Xbox Top Contributors: and i need to speak with a real human being before i lose my mind. Did this resolve the issue? Find everything you need to manage your Xbox account, profile, and more. Click "Contact Customer Support" below. If you can't sign in, reset your password. com/en-us/account-bil In here you will be given the steps and I have an old xbox account but I don't remember the email or the password but i have the same name as my account if that helps. At this point the best I can suggest would be to try filling out the account recovery form Account information is often associated with important personal information and property, so the process of recovering an account is usually designed to be rigorous. A bit a problem here, I’m attempting to log into my old Xbox 360 account so I can play my old games. The email address displayed under my gamer. Here are comprehensive instructions for using the Account Recovery Form: Note: You can only register with a personal MSA, and the company account cannot display the correct content. 4. I still recommend that you fill out the recovery form: Help with the Microsoft account recovery form - Microsoft Support Hello, I have a serious problem. 1. all the details are correct I’m getting so [mod removed] mad, it’s been days of me trying to recover my account. live. They will only recover accounts that are compromised/hacked. It asks what console I play on more “Xbox 360” or “xbox one” as I still have both those consoles with the account on them, I do play on a Xbox series x though. You can try to submit the account recovery form as many times as you like, but you can only submit it twice a day. I’ve forgotten my password, and I no longer have access to the phone number linked to my account, which makes the recovery process difficult. Once you receive your security code I have submitted my Xbox Device ID and credit card info for my Xbox live subscription but those still do not work when filling out the verification form. - Under "Products and Services", select "Other Products", select "Manage Account Security" as the category and click Confirm. please for the love of god just let me bypass this 30 days, speak with me, and let me get my account back and completely revamp my Xbox account recovery My mum is currently trying to recover her account for my little brother who is autistic, He doesnt understand why he cant play his games or play with his friends, She has tried everything and has answered every question multiple times completely correct, we’ve spent so much money over the years, the email also being the Account Recovery. For my recovery, I provided both console info for my house only. Make sure you create a strong password. How to help keep your Microsoft account safe and secure. Reset your Microsoft account password quickly and securely. The community only provides technical support for the software, not account recovery. Please try and include as much information as possible when completing the form. Having issues with Xbox account recovery. microsoft HOW TO BE SAVED AND GO TO HEAVEN FOR FREEThe bad news is that we have all sinned against God and are destined for eternal punishment in Hell on our current t I am having an absolute nightmare trying to sign into my account on another xbox. Select the console and click Next. Follow the steps to verify your identity, receive a security code, and create a new password on your Xbox console or online. Thanks, Nathan Click here and we’ll get you to the right game studio to help you. My Gamertag was *****. Additional information on Game support can be found here: How do I get the right game support? Click here and we’ll get you to the right game studio to help you. If you recently bought a new one, try to get the hardware ID from your old If you used Xbox, please follow the images below and select Next. com; Follow these steps to reset your Microsoft account password. You can vote as helpful, but you cannot reply or subscribe to this thread. Here are comprehensive instructions for using the Account Recovery Form: https://support. Do not share this full number with anyone - nobody from Insignia will request it, and it will allow someone to recover your account onto their To recover an account for a child under 13 (or the applicable age in your country) you can reset your child's password. Just bought an Xbox Series S and would like to have the games and add-ons on there. I'd just like to access the Xbox account and get back to the £100s+ worth of games I owned. Hello, I am having an issue with my Xbox account. You’ll be asked to receive and enter a security code. Note: Try to add as much information as possible to this form. If the account cannot be logged in, you can use another account or create a new account to perform it. ubpnbynokejvtnymnhfbvgvyeqzusrszbkctqtmqvwgrwxbbtxkxhixyjvswgbfokwvflpcczjam
